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To honor our satisfaction guarantee, the recipient may be called to schedule delivery. We do not accept requests for delivery at specific times of day. Substitutions may be necessary to ensure your arrangement or specialty gift is delivered in a timely manner. For residential deliveries, if the recipient is not available at the time of delivery, the delivery person may leave the gift in a safe place for the recipient to retrieve when they return or attempt delivery the next day. For business deliveries, if the business is closed or not accepting deliveries, delivery will be attempted the next business day.
Please consider your order delivered on the day you requested if you receive a confirmation. If we have any difficulties with your order, we will contact you by telephone and/or e-mail.
Changes to address information or incorrect addresses after the order has been placed resulting in a re-delivery may be subject to a $10.00 charge.
Please Note: Prices for all orders is in $US Dollars. In the U.S. and Canada, same-day delivery is generally available Monday through Saturday on orders received before 2:00 pm in the recipient's time zone (excluding holidays and peak floral delivery periods). Orders received after 1:45 pm in the recipient's time zone may be delivered the next delivery day. There are LIMITED deliveries on Sundays and legal holidays. Please make sure that your order information is accurate and complete in order to avoid delivery delays.
The florist may choose to leave the arrangement with a neighbor and attach a note to the recipient's door stating who accepted the arrangement on their behalf. Leave a note on the recipient's door asking the recipient to call the florist's shop and arrange a convenient time for re-delivery. Call the recipient first to arrange a delivery time. If the recipient is at work all day, we suggest sending the arrangement to the workplace.
Due to the various time zones between the U.S. and other continents, same day delivery is not available. We can only guarantee delivery dates for orders received two to three business days in advance.
LOCATIONS Harpers Point 8584 E Kemper @ Montgomery: 8584 East Kemper @ Montgomery Rd Cincinnati, OH 45249 513.489.7715 Blue Ash 6941 Cornell Rd /Nr Sycamore High: 6941 Cornell Road Cincinnati, OH 45242 513.489.7673 Clifton / UC 3401 Clifton @ Ludlow: 3401 Clifton @ Ludlow Cincinnati, OH 45220 513.221.8222